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Full time / Part-Time Showroom Sales Consultant – Outdoor Living & DIY

Location: Onehunga, Auckland
Employment Type: Full Time / Part-Time – approximately 25 hours per week, including Saturdays

Steelmates is a leading New Zealand supplier of outdoor living, garden and storage solutions. As we open our brand-new showroom in Onehunga, we are looking for a friendly, enthusiastic and customer-focused Part-Time Showroom Sales Consultant to become the face of our showroom.

Our Product Range

  • Greenhouses
  • Garden sheds
  • Patio covers and pergolas
  • Raised garden beds and planter boxes
  • Outdoor kitchens
  • Garage and workshop storage
  • DIY outdoor living products

If you are passionate about helping customers and enjoy DIY, gardening or outdoor living, we would love to hear from you.

About the Role

This is a varied, customer-facing position where you will be the first point of contact for customers visiting our showroom.

You will provide product advice, prepare quotations and sales orders, coordinate deliveries, and deliver excellent customer service both in person and via phone and email.

Key Responsibilities

  • Welcome and assist customers visiting the showroom.
  • Understand customers’ needs and recommend suitable products.
  • Explain product features, benefits and installation options.
  • Prepare quotations, sales orders and invoices.
  • Process customer purchases and payments.
  • Respond to customer enquiries via phone and email.
  • Follow up on quotations and sales enquiries.
  • Provide sales support and general sales administration.
  • Coordinate customer collections and delivery bookings.
  • Maintain an attractive, clean and well-presented showroom.
  • Assist with assembling and displaying showroom products when required.
  • Work closely with our warehouse and customer service teams to deliver an outstanding customer experience.

About You

We are looking for someone who enjoys working with people and has a genuine interest in DIY, gardening and outdoor living.

You will ideally have:

  • Previous experience in retail sales, showroom sales or customer service.
  • A passion for DIY, gardening, landscaping or home improvement.
  • Knowledge of outdoor living products such as garden sheds, greenhouses, pergolas, fencing or landscaping products.
  • Excellent communication and interpersonal skills.
  • Good computer skills and confidence learning new systems.
  • Strong attention to detail and excellent organisational skills.
  • A positive attitude, initiative and willingness to learn.
  • The ability to work independently and as part of a team.

Relevant Industry Experience

Experience in any of the following industries would be an advantage:

  • Garden centres or nurseries
  • Hardware retailers such as Mitre 10 or Bunnings
  • Building supplies
  • Landscaping
  • Outdoor furniture
  • Home improvement
  • Construction or trade-related products

What We Offer

  • Full Time or Flexible part-time hours – approximately 20–30 hours per week.
  • A brand-new showroom and friendly working environment.
  • Full product training and ongoing support.
  • Staff purchasing discounts.
  • Career development opportunities within a growing New Zealand company.
  • The opportunity to increase your hours as our showroom continues to grow.

Why Join Steelmates?

At Steelmates, we do not just sell products—we help New Zealanders create better outdoor spaces.

Whether it is a greenhouse for a keen gardener, a garden shed for extra storage, or a patio cover to extend outdoor living, you will play an important role in helping our customers bring their ideas to life.

If you are friendly, proactive, enjoy talking with people, and have a passion for DIY and outdoor living, we would love to hear from you.

How to Apply

Apply now by submitting your CV together with a short cover letter explaining why you would be a great fit for the Steelmates team.